++ 20% OFF ON ALL THROWS, BLANKETS & KNEE RUGS - ONLY UNTIL 28.02.2019 ++

Phone Orders 7 Days 10:15 am to 5:00 pm | 03 5728 2205

Shipping & Deliveries


FREE SHIPPING ON ORDERS OVER $150

Offer valid only for customers shipping to an Australian address.


FREE SHIPPING ON ORDERS OVER $300

Offer valid for international customers shipping to a destination outside Australia.



SHIPPING CHARGES & DELIVERY TIMELINES

DOMESTIC SHIPMENT:


Deliveries are made using the services of Australia Post. Below are the shipping charges and delivery times (excluding public holidays):


Region Cost* Anticipated Delivery**
Australia - Capital City $10 2-4 business days
Australia - Other $10 3-5 business days

 









*These are the costs in AUD for a Standard Delivery with Australian Post (excluding Express Shipment). 
**These are estimated delivery times only, and we will not be liable for any delay in delivery. You may track the progress of your parcel whenever possible. In particular, orders placed during Sale or Promotional periods (like Christmas or Easter) may be subject to delay.


For special shipping services (such as Express shipping) please contact us via 03 9311 0933 or info@aafl.com.au.


 

INTERNATIONAL SHIPMENT:


International deliveries are made using the services of DHL eCommerce. Below are the shipping charges and delivery times (excluding public holidays):


Region Cost*

Anticipated Delivery**

Zone 1 – New Zealand $20

5-10 business days

Zone 2 – Hong Kong, Singapore, China, Rest of Asia Pacific $23

5-20 business days

Zone 3 – France, Germany, UK, Rest of Western Europe $23

5-20 business days

Zone 4 – Canada, U.S.A. $23

7-12 business days

Zone 5 – Rest of the world $29

9-20 business days

 










*These are the costs in AUD for a Standard Delivery made by DHL eCommerce and local postal providers (excluding Express Shipment). 
**These are estimated delivery times only, and we will not be liable for any delay in delivery. You may track the progress of your parcel whenever possible. In particular, orders placed during Sale or Promotional periods (like Christmas or Easter) may be subject to delay. 


If you cannot find your home country listed above, please contact us via 03 9311 0933 or info@aafl.com.au for detailed shipping information to your address.

 

TRACKING YOUR ORDER


In general, orders placed on weekdays will be dispatched the following business day. Orders placed on the weekend will usually be processed within 24 hours of the next business day. Tracking information will be available via a dispatch email notification. Please ensure your delivery details are correct, as we are unable to re-direct packages once your order has been dispatched.

If you have any questions relating to your delivery, please contact our Customer Service team via 03 9311 0933 from Monday - Friday 9:00am - 5pm AEDT (excluding public holidays), or email us at info@aafl.com.au.