Phone Orders 7 Days 9am to 5pm | 03 5728 2205

Cart:

0 item(s) - $0.00
You have no items in your shopping cart.

Privacy Policy

This privacy policy sets out how The Ardent Alpaca Concept Store uses and protects any information that you give The Ardent Alpaca Concept Store when you use this website. The Ardent Alpaca Concept Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Ardent Alpaca Concept Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Collection and Use of Information

On-Line Services

Generally, the The Ardent Alpaca Pty Ltd Online Privacy Statement applies to all aspects of The Ardent Alpaca Pty Ltd web site. All The Ardent Alpaca Pty Ltd subsidiaries and joint ventures will have their policies prominently posted on their site.

Personal Information

At The Ardent Alpaca Pty Ltd, we are committed to protecting your privacy online. Our pledge is to safeguard any personal information that you provide us, and to make every reasonable effort to use this information only as you choose.

The goal of this Privacy Statement is to notify you of our online privacy practices and to describe the choices you have about the way your information is collected and used. This statement is accessible from each page of the site, and at every point where personal information is requested. It also explains the security measures taken to protect your information, your ability to access your information and whom you can contact at The Ardent Alpaca Pty Ltd to answer your questions about this privacy statement and resolve any issues which may arise.</>

Personal Information about Others

If you send us information about others, we will use that information (usually an e-mail address) to do what you asked us to do (for example, to send our Newsletter). At any time any personal information in our possession will be deleted from all records kept by The Ardent Alpaca Pty Ltd and its subsidiaries, partners, associates and affiliates immediately upon their request.

Use and Disclosure of Your Personal Information

We will only use your personal information (including your e-mail address) for the purpose for which you have provided it, e.g. to register for subscription to our regular Newsletter, or in the normal course of business communications.

We will not in any circumstances disclose your personal information to third parties, unless where such disclosure is required or authorised by law.

Cookies

'cookie' is a packet of information that allows the server (the computer that houses this web site) to identify and interact more effectively with your computer.

Our server (in some instances) generates a temporary cookie, which is used to keep track of the pages you have accessed while using our server. The cookie exists only for the time you are accessing. The Ardent Alpaca Pty Ltd web server. At the end of your interaction with The Ardent Alpaca Pty Ltd the cookie "crumbles", no longer existing on your computer and cannot be used for further identification or access to your machine.

This web site may also store cookies on your web browser in order to improve service for you on your subsequent visits to this web site.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences).

If you disable the use of cookies on your web browser or remove or reject specific cookies from this web site or linked sites then you may not be able to gain access to all of the content and facilities in this web site. For further information on cookies and this web site please contact us.

Outside Links

This web site contain links to and from other web sites and The Ardent Alpaca Pty Ltd is not responsible for the privacy practices of those web sites. The Ardent Alpaca Pty Ltd encourages you to ascertain the privacy practices of those web sites.

E-mail

The Ardent Alpaca Pty Ltd may send you e-mail about your access details, or in response to your questions. The Ardent Alpaca Pty Ltd and our subsidiaries, partners, associates and affiliates may also send you e-mail with information that may be of interest to you, unless you indicate you do not want to receive this material. We will give you an opportunity to let us know your preference regarding the receiving of informative/instructive e-mail when you register your interest in this service, when you provide us with your personal information, or when we send you e-mail. You choose not to accept this informative/instructive e-mail. This option applies to informative/instructive e-mail only, as we may find it necessary to send you e-mail relating to your access account.

All informative/instructive e-mail that you receive from The Ardent Alpaca Pty Ltd will tell you how to decline receiving future informative/instructive e-mail. You may change your e-mail preferences at any time. See "Keeping Your Information Accurate" below.

Protecting Your Information

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place certain physical, electronic, managerial and security procedures to safeguard and secure the information we collect online. We safeguard information according to established security standards and procedures, such as using Secure Socket Layer (SSL), and we continually assess new technology for protecting information. The Ardent Alpaca Pty Ltd employees are trained to understand and comply with these information principles and we communicate our privacy policy, practices and guidelines to all employees.

However, while we strive to protect your personal information, you must also take steps to protect your information. We urge you to take every precaution to protect your personal information while you are on the Internet. At a minimum, we encourage you to change your passwords often, using a combination of letters and numbers, and make sure that you are using a secure browser as you surf the Internet.

Log Files

We use IP addresses to analyse trends, administer the site, track user movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Any subscriber to the regular e-mail newsletters issued by The Ardent Alpaca Pty Ltd can opt to unsubscribe at any time. All electronic publications issued by The Ardent Alpaca Pty Ltd will have a link enabling the recipient to easily unsubscribe, or you can inform us of your instructions to send no further informative/instructional material here.

Keeping Your Information Accurate

you are a registered user of The Ardent Alpaca Pty Ltd of any other The Ardent Alpaca Pty Ltd online service and any of your personal information changes, you can advise us here. We will make every reasonable effort to make sure your requests are met. To protect your privacy, proof of identity is required.

Changes to this Privacy Statement

The Ardent Alpaca Pty Ltd reserves the right to modify this privacy statement from time to time, by posting a prominent announcement on this page or, in the event of a material change, by notifying by e-mail all customers whose personal information we have retained.

This Privacy Statement was last amended on 24/06/2014

Definitions

Personal Information
Personal information includes data that reasonably can be used to identify or describe an individual such as name, employer, phone number and e-mail address.
Personal information that is retained by The Ardent Alpaca Pty Ltd is only with the consent of the individual to whom that information relates, and is only with that individuals consent. The Ardent Alpaca Pty Ltd is committed to keeping the confidential business information it receives from its commercial customers secure.